Return & Refund Policy
At Sardarniz Fashion, we value your trust and strive to ensure the best quality products. However, due to the nature of our business, we do not offer a return or exchange policy. Exceptions are made only in cases where the customer receives a wrong or damaged product, as outlined below.
Return Policy
We accept returns only under the following conditions:
Eligibility for Return:
- The product received is incorrect or damaged.
- The customer must provide an uncut opening video of the package as proof that the product delivered was incorrect or damaged.
- Returns will not be processed without this video proof.
Return Process:
- Once the uncut opening video is verified and approved by our team, the return process will be initiated.
- The customer will need to ship the product back to us.
- Return courier charges will be borne by the customer.
Return Approval:
Our team will verify the product upon receipt to ensure it meets the eligibility criteria.
Refund Policy
Refund Process:
- Once the returned product is received and verified, the refund will be initiated within 24 hours.
- The refund amount will be credited to the customer’s original payment method.
Refund Timeline:
- The refund may take up to 10 days to reflect in the customer’s account, depending on the bank or payment provider.
Non-Refundable Cases:
- If the opening video is not provided or the video does not clearly show the issue with the product.
- If the returned product does not meet the conditions verified during the approval process.
Important Notes
- Returns and refunds will not be entertained for reasons such as change of mind, dislike of the product, or incorrect size, as all our products are verified for quality before shipping.
- No exceptions will be made to the above policy.
Contact Us
If you have any questions or need assistance with a return/exchange/refund, feel free to contact us:
By email: help@sardarnizfashion.in
By visiting this page on our website: https://sardarnizfashion.in/contact-us/
By phone number: +918920713393
We appreciate your understanding and thank you for shopping with Sardarniz Fashion!